Multi-Factor Authentication (MFA) Overview

The Cloudentity MFA solution links security policies to when MFA is required for specific transactions. This greatly reduces the frustration of users faced with excessive multi-factor roadblocks for low-value transactions while providing the needed level of Identity verification for high-value transactions. The MFA service supports SMS, TOTP or verified email and/or voice communication channels.

The MFA service supports several forms of authentication, including:

  • Time-based One-Time Password (TOTP)

  • One-Time Password (OTP), delivererd via email, SMS or voice

  • Knowledge-Based Authentication (KBA)

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