Resetting the user password

This article explains how to reset user's password as an administrator in the Cloud Identity Plane administrator portal.


This operation is restricted to CIP system administrators and can be performed in the CIP administrator portal or through API calls.


You have relevant administrator privileges.


  1. Log in to the CIP administrator portal.

  2. Select Users from the sidebar.


    The USERS view opens and shows the list of your users.

  3. In the USERS view, select a user from the users list.

  4. In the USER DETAILS view, select the meatballs menu () > Reset password.

  5. In the RESET PASSWORD: CONFIRM ACTION pop-up window, select Confirm to proceed.


    Your password-reset request has been sent.